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General Privacy Policy

for the Threema Shop


With this General Privacy Policy, we want to give you an overview over the processing of your personal data in relation with visiting and interacting with the “Threema Shop” (https://shop.threema.ch/).

Detailed information about data protection when visiting and interacting with the Threema Shop can be found here.

Who is responsible for processing personal data?

Threema GmbH, Churerstrasse 82, 8808 Pfäffikon SZ, Switzerland, is responsible for the processing of personal data. You can contact our Data Protection Officer at privacy at threema dot ch.

What purposes does Threema process personal data for?

We process your personal data for the following purposes:

  • Delivery of the Threema Shop;
  • Contract performance;
  • Information security.

What personal data is processed?

When visiting the Threema Shop, the following personal data is processed:

  • IP address.

Depending on how you interact with the Threema Shop, we process the following personal data if you voluntarily provide and submit it:

  • Email address;
  • License key;
  • Company;
  • First name;
  • Last name;
  • Address;
  • VAT number.

When you place an order through the Threema Shop, we generate the following personal data:

  • License key.

What personal data is stored and for how long?

The following personal data is stored by us (storage period in brackets):

  • IP address (for 10 days in logfiles and only if an error occurs when calling up the Threema Shop);
  • Email address (until revocation and only in one-way encrypted form);
  • License key (until revocation);
  • Company (until revocation);
  • First name (until revocation);
  • Last name (until revocation);
  • Address (until revocation);
  • VAT number (until revocation).

Is personal data disclosed to third parties?

We make every effort to process the personal data that occurs when using the Threema Shop exclusively on our own hardware (servers) in Switzerland.

What rights do you have?

You have a right to information to Threema and a right to rectification, completion, deletion, and blocking of your personal data as well as a right to withdrawal (of your consent) and to objection (against data processing based on overriding interests).

Detailed privacy policy